Useful information

We are happy to welcome you and kindly invite you to read our house rules. The rules we ask you to follow are not only the legal ones but, above all, those of common sense and mutual respect. By giving you the keys, we are entrusting you with our home: please take care to close doors and windows and turn off the lights when you leave.

Villa Antè is a small family-run property and has no reception open 24 hours a day. We therefore ask you to let us know your approximate arrival time whenever possible, preferably by the day before. Check-in is self-service: on the morning of your arrival you will receive the code to collect the keys from the keybox and the directions to reach your room. The code is active from 2:00 PM.

Guest registration, required by law, calls for a valid identity document for every person staying. We will let you know how the documents are to be provided before or on arrival. Your data is handled in accordance with current privacy regulations.

Rooms are available from 2:00 PM and must be vacated by 11:00 AM on the day of departure. Early check-in, late check-out and luggage storage may be available on request and subject to availability.

Breakfast is included and is available self-service every day from 7:00 AM to 11:00 AM. Food and drinks are in the shared kitchen, and breakfast may be eaten in the kitchen or on the terrace. Eating it inside the rooms is not permitted.

The shared kitchen is available to guests: you may use the crockery, glasses, cutlery, hobs and microwave on the premises. Portable cooking appliances, on the other hand, may not be used in the rooms, on the balconies or anywhere else. After use, please leave the kitchen, the crockery and the common areas clean and tidy.

Every room has its own fridge for personal food and drinks; the one in the shared kitchen may be used if needed, but we recommend using yours to avoid confusion with other guests’ items. Food left in the common areas after check-out may be removed during cleaning. The shared kitchen has bins for paper, plastic, glass, food waste and general waste: please do not leave rubbish in the garden, on the balconies or in the corridors.

Rooms are cleaned every day between 11:00 AM and 1:00 PM. To request cleaning, hang the sign outside your door with the "MAKE UP ROOM" side showing; with the "DO NOT DISTURB" side showing, our staff will not knock and will not enter. If the room cannot be cleaned by 1:00 PM, the service is postponed to the following day. Making up the room does not automatically include a change of towels or linen.

For stays of at least 4 nights, one change of towels and linen is included, on a day to be agreed with us. To request the included change, extra linen or an additional change, please contact us: towels left on the floor are not replaced automatically, and unless you ask they are simply tidied up during cleaning. Any additional changes are available for a fee, according to our price list. Please help us look after the environment: avoid wasting water and energy, and use towels and linen responsibly.

Smoking is not allowed in the rooms or in any indoor common area; you may smoke in the outdoor areas — balconies, terrace and garden — using the ashtrays provided. Pets are not allowed, except where the law requires otherwise.

The air conditioning may be used freely during your stay: while it is on, keep doors and windows closed, and remember to switch it off when you leave the room. Please do not use heaters, portable cooking appliances or other high-consumption appliances that we have not provided.

The rooms do not have a safe: please look after money, documents and valuables carefully, in the room and in the common areas alike. Any damage or fault should be reported to us promptly; where damage is attributable to the guest, reimbursement of the actual repair or replacement cost may be requested.

Please respect the rest of the other guests, especially between 2:00 PM and 4:00 PM and between 10:00 PM and 8:00 AM. Access to the rooms and to the guest areas is reserved for registered guests only: outside visitors may not be brought in, and people who are not part of the booking may not stay overnight. Only toilet paper may be flushed down the WC; wipes, sanitary towels, cotton buds and other materials must go in the bins provided.

Parking inside the property is free and reserved for guests, with one space per room; the spaces are not numbered. The gate is automatic and we provide a remote control during your stay: for a second vehicle, please contact us in advance. At check-out, once you have left the room and driven out with your vehicle if you have one, the keys and the remote go into the red letterbox outside the property.

Items left behind are kept for 30 days: during that time you can arrange to collect them or have them posted, with any postage costs paid by the guest.

In an emergency, follow the signs and the escape routes marked on the property. For ordinary assistance call +39 338 476 5205, for emergencies +39 329 034 9621; the single European emergency number is 112.

Certain of your kind cooperation, we remain available for any clarification and wish you a happy stay.